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  • Version: 1
    Course (4 classes)
    SPIN® Selling Conversations teaches sales professionals to use specific behaviors and skills to have deeper, more insightful conversations with customers as they move toward a buying decision. Participants learn how to listen for customer need statements ...more
    Course
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    Version: 1
    Course (3 classes)
    Negotiate Success℠ is a customer-focused process that improves a sales force’s ability to reach a win-win outcome with customers. This program considers negotiations an essential part of every stage of the selling process from beginning to end. The joint- ...more
    Course
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    Version: 1
    Course (2 classes)
    This program fills a critical need for consultative, business-to-business sales organizations to successfully schedule meetings with prospects. No matter how good a sales team’s face-to-face selling skills are, they also need the skills to be able to effe ...more
    1,185 USD
    Virtual Classroom
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  • Version: 1
    Course (5 classes)
    Professional Sales Coaching™ provides your sales managers and coaches with the framework, communication skills, and planning tools they need to build and maintain a superior sales team—one that generates mutually beneficial, long-term business relationshi ...more
    1,645 USD - 1,950 USD
    Course
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    Version: 1
    Course (4 classes)
    Service Ready™ Core includes five sub modules focused on providing the skills, methodology and processes that ensure exceptional interactions at every touch point along the customer journey. The professional development programs of Service Ready™ scale ac ...more
    Course
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    Version: 1
    Course (15 classes)
    For more than 40 years, Strategic Selling® has helped sellers win more deals faster. With the addition of Perspective, Strategic Selling® with Perspective is the strongest selling process available. In a world of rapidly changing buyer expectations, your ...more
    Course
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  • Version: 1
    Course (5 classes)
    Every interaction with a customer is too important to leave to chance. Conceptual Selling® with Perspective helps salespeople better prepare for their time with customers. Understanding your customer’s perspective is a key ingredient to moving deals and r ...more
    Course
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    Version: 1
    Course (8 classes)
    The Large Account Management Process, better known as LAMP®, is a customer-centric, business planning process for managing your relationships with your most significant accounts. This business planning process provides a road map for strategic customer re ...more
    Course
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    Version: 1
    Course (16 classes)
    Strategic Selling® and Conceptual Selling® with Perspective helps organizations develop comprehensive strategies to win sales opportunities. Strategic Selling® with Perspective delivers a selling process and action plan to successfully sell solutions that ...more
    Course
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  • Version: 1
    Course (11 classes)
    Professional Selling Skills® reflects the skills used by world-class sales professionals to help customers succeed, including understanding customer needs and consistently developing solutions that deliver results. A research-based program, Professional S ...more
    Course
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    Version: 1
    Course (1 class)
    Through this Train the Trainer event, attendees will be certified to teach our Professional Selling Skills® program. The certification requires attendees to complete pre-work assignment, attend the certification event and complete the checkout step. Throu ...more
    15,000 USD
    Virtual Classroom
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    Version: 1
    Course (1 class)
    LAMP® is a clearly defined and repeatable process for successful account relationship management that is focused on helping your accounts meet their business objectives by utilizing their relationship with your company. During the LAMP session, you will d ...more
    Instructor Led
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  • Version: 1
    Course (1 class)
    Executive Impact℠ is based on understanding how C-Level executives make decisions, so the sales approach can be matched to the way executives prefer to buy. Tailoring the presentation of information to meet an executive’s style of processing information s ...more
    Web-Based
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    Version: 1
    Course (1 class)
    Service Ready for Field Service™ is a program designed for individuals who support customers onsite in a face-to-face technical capacity. In addition to the skills required of other types of service representatives, field service engineers (FSEs) face uni ...more
    Web-Based
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    Version: 1
    Course (1 class)
    Service Ready for Technical Support™ is designed to help anyone who supports customers in a technical capacity. Building on the skills from the Service Ready™ suite, this program reinforces customer-oriented behaviors that help engineers connect with thei ...more
    Web-Based
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  • Version: 1
    Course (1 class)
    Diagnostic Troubleshooting to be Service Ready™ introduces a systematic process for solving technical problems effectively. Each phase provides a foundation for subsequent phases as new information narrows the search for the problem and an appropriate res ...more
    Web-Based
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    Version: 1
    Course (2 classes)
    Through this Train the Trainer event, attendees will be certified to teach our Strategic Selling® with Perspective program. The certification requires attendees to complete pre-work assignment, attend the certification event and complete the checkout step ...more
    17,500 USD
    Virtual Classroom
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    Version: 1
    Course (2 classes)
    Through this Train the Trainer event, attendees will be certified to teach our Conceptual Selling® with Perspective program. The certification requires attendees to complete pre-work assignment, attend the certification event and complete the checkout ste ...more
    17,500 USD
    Virtual Classroom
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  • Version: 1
    Course (1 class)
    Through this Train the Trainer event, attendees will be certified to teach our Large Account Management Process® program. The certification requires attendees to complete pre-work assignment, attend the certification event and complete the checkout step. ...more
    15,000 USD
    Virtual Classroom
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    Version: 1
    Course (1 class)
    Bridging Service Into Sales™ teaches customer service professionals how to recognize sales opportunities during their interactions to enhance overall customer service for their organization. Participants learn how to act on sales opportunities, including ...more
    90 USD
    Web-Based
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    Version: 1
    Course (1 class)
    Coaching To Be Service Ready™ enables customer-oriented change by growing a customer-focused workforce through effective coaching. It features core concepts and skills that have been tested thoroughly for more than 40 years and apply to all global workfor ...more
    Web-Based
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